Wordfast Pro 5 Projects Not Showing Up on Project List + Problem with path Thread poster: Shizuka Otake
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I'm having a very basic and very frustrating problem.
I bought Wordfast in July, tried using it a few times, and was successful with small documents. I never really did much with it.
My Mac had memory issues (unrelated to Wordfast), so I wiped the whole thing in November. I decided that the Catalina OS was problematic so I installed Mojave. I successfully reinstalled all my programs/applications and migrated my documents.
I was able to reinstall Wordfast. I trie... See more I'm having a very basic and very frustrating problem.
I bought Wordfast in July, tried using it a few times, and was successful with small documents. I never really did much with it.
My Mac had memory issues (unrelated to Wordfast), so I wiped the whole thing in November. I decided that the Catalina OS was problematic so I installed Mojave. I successfully reinstalled all my programs/applications and migrated my documents.
I was able to reinstall Wordfast. I tried creating projects, tms, and glossaries.
A few strange things happened.
1. Wordfast kept trying to save projects, tms, and glossaries in a specific path that no longer exists. (e.g. Users/Person1/desktop). The new path is Users/Person/desktop. I use browse to set up the path I want, this doesn't work, Wordfast keeps trying to go back to the old path, and I use browse again. Usually after I use browse twice, I can get Wordfast to select my desired path.
2. I'm able to create files called tms and glossaries and store them on the desired path.
3. When I try to save my project, I get an error message every time
saying "An error occurred during project creation."
4. But when I check the location on my computer, the project file has been created .
5. When I go to Wordfast, I can't see the project anywhere on the project list.
Long story short, I can't use Wordfast at all right now.
I DID send an urgent ticket on Thursday. I still haven't heard back.
Any help would be really appreciated. ▲ Collapse
| | | | JohnWhi
United Kingdom
Local time: 06:14
French to English
To add existing project files to the list, "Add Project" may work.
| | | | Shizuka Otake
United States
Japanese to English
+ ...
TOPIC STARTER
Permissions on project folder showed fetching, not my user name.
So I changed permissions to my user name and applied read and write permissions to the enclosed content.
This didn't solve the problem so I went into the hidden library, found all Wordfast related documents, threw them out, threw out Wordfast.
This time I made sure to trash the documents under Shared.
I reinstalled and now Wordfast is saving projects for me.
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