Glossary entry (derived from question below)
Spanish term or phrase:
sin necesidad de intermediación
English translation:
without the need for legal action
Added to glossary by
Sonia Maria
Sep 5, 2020 09:37
3 yrs ago
34 viewers *
Spanish term
Spain
Native in: Spanish 
sin necesidad de intermediación
Spanish to English
Marketing
Business/Commerce (general)
INFORMATION STATEMENT
Esta expresión aparece en un párrafo sobre el sistema de reclamaciones de una empresa:
Para la compañía es muy importante el feedback de sus clientes, por ello a través de su sistema de atención al cliente gestiona las consultas y reclamaciones asociadas a la actividad. Durante el 2019, se han presentado un total de 1.463 reclamaciones (1,15 por millón de unidades vendidas). El ratio de respuestas de las reclamaciones ha sido de un 100%, todas resueltas de forma favorable ***sin necesidad de intermediación*** de autoridades legales.
¿Cómo se podría traducir?
Gracias!
Para la compañía es muy importante el feedback de sus clientes, por ello a través de su sistema de atención al cliente gestiona las consultas y reclamaciones asociadas a la actividad. Durante el 2019, se han presentado un total de 1.463 reclamaciones (1,15 por millón de unidades vendidas). El ratio de respuestas de las reclamaciones ha sido de un 100%, todas resueltas de forma favorable ***sin necesidad de intermediación*** de autoridades legales.
¿Cómo se podría traducir?
Gracias!
Proposed translations
(English)
| 4 +2 | without the need for legal action |
AllegroTrans
|
| 3 +4 | Without recourse to |
Carol Gullidge
|
Proposed translations
+2
7 hrs
AllegroTrans
United Kingdom
United Kingdom
Native in English
Specializes in field
United Kingdom
Sensible solutions
Native in: English (Variant: Wessexois) 
Works in: French to English, English, English to French
Related KudoZ points
:
174
Selected
without the need for legal action
Intermedación is being used with its wider general meaning
4 KudoZ points awarded for this answer.
Comment: "Thanks a lot to everybody!"
+4
15 mins
Carol Gullidge
United Kingdom
United Kingdom
Native in English
United Kingdom
poetically precise prose with... panache
Native in: English
Works in: French to English, Spanish to English, English
Related KudoZ points
:
36
Without recourse to
Without the need for mediation
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Note added at 17 mins (2020-09-05 09:55:04 GMT)
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Sorry: without recourse to mediation
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Note added at 20 mins (2020-09-05 09:57:25 GMT)
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...they were able to resolve the issues amicably, without any need for outside intervention
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Note added at 17 mins (2020-09-05 09:55:04 GMT)
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Sorry: without recourse to mediation
--------------------------------------------------
Note added at 20 mins (2020-09-05 09:57:25 GMT)
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...they were able to resolve the issues amicably, without any need for outside intervention
Peer comment(s):
| agree |
Andrew Barton
1 hr
|
|
thanks Andrew!
|
|
| agree |
Robert Copeland
3 hrs
|
| neutral |
philgoddard
: It's not just mediation, it's legal intervention.
4 hrs
|
| agree |
Luis M. Sosa
10 hrs
|
| agree |
Déborah Gelardi
: I agree with "without recourse to" but it isn't necessarily mediation.
13 hrs
|
| neutral |
AllegroTrans
: there may have been mediation: the point being made here is that there were no legal proceedings; mediation can take place within a company's structure without using the courts
1 day 5 hrs
|
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