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Bill Back – Accounts Receivable
The bill back function is used to create a customer invoice for one or several unauthorized payment deductions or other not-accepted payment differences.

The purpose of bill back is:

To facilitate the handling of payment differences such as unauthorized cash discounts, partial payments, not accepted debit notes and other types of open records in accounts receivable . – Instead of creating one invoice for each small payment difference, many outstanding amounts can be handled with one bill back invoice.

To make it easier for the customer to accept the claim and to pay the differences. –Since the customer has probably already closed the invoices in accounts payable, no outstanding invoices can be used to pay the not accepted differences when payment reminders are received. This can affect the customer’s willingness to accept the claims, especially if they consist of many reminders for small amounts. In contrast, a bill back invoice can be managed as an ordinary invoice.

The procedure for creating a bill back invoice consists of two main steps:

Select records with outstanding amounts due to not accepted differences. All amounts are written off.

Create a bill back invoice, using a pre-defined accounting option. The amounts that were written off in step one are automatically included as separate lines.

https://en.wikipedia.org/wiki/Billback