| Pages in topic: [1 2] > | Poll: How quickly do you generally respond to work-related emails? (once you've read them) Thread poster: ProZ.com Staff
|
|---|
This forum topic is for the discussion of the poll question "How quickly do you generally respond to work-related emails? (once you've read them)".
This poll was originally submitted by Hikmat. View the poll results »
| | | | | Depends on what your status is at that moment. | Nov 22, 2010 |
Does it not?
| | | | Interlangue (X)
Angola
Local time: 21:45
English to French
+ ...
As soon as I read them. Sometimes, just to acknowledge receipt, sometimes with a detailed answer.
| | | | Petra Buric (X) 
Switzerland
Local time: 21:45
Slovenian to English
+ ...
Interlangue wrote:
As soon as I read them. Sometimes, just to acknowledge receipt, sometimes with a detailed answer.
I agree, I do the same.
As I know I would be grateful to know what is going on if I were in the same position.
| | |
|
|
|
| From immediately to at next day (latest). | Nov 22, 2010 |
Depends on my agreement with client (if any) and the content of message. Some questions are not urgent and require some time and research to answer.
| | | | Thayenga
Germany
Local time: 21:45
Member (2009)
English to German
+ ...
| This is the way it should be, no? | Nov 22, 2010 |
Petra Povsnar wrote: Interlangue wrote:
As soon as I read them. Sometimes, just to acknowledge receipt, sometimes with a detailed answer. I agree, I do the same. As I know I would be grateful to know what is going on if I were in the same position.
It's essential to keep the communication flowing between the client and the translator.
A quick reply - with the exception that the reply might require some research - shows both the client as well as the translator that they've established an efficient working relationship.
Have a productive week.
| | | |
Sometimes I get a whole flock of e-mails, so I read and answer them by the order they arrived. Some of these e-mails require some premilinary work (e.g. OCR for counting words, downloading/converting a video, assessing a DTP job), so the sender knows I can't reply immediately. In such cases I prioritize them for feasibility, and multitask as much as possible (e.g. reply to an e-mail while downloading a video as required by a previous one).
The general answer is ASAP, even if I'm loa... See more Sometimes I get a whole flock of e-mails, so I read and answer them by the order they arrived. Some of these e-mails require some premilinary work (e.g. OCR for counting words, downloading/converting a video, assessing a DTP job), so the sender knows I can't reply immediately. In such cases I prioritize them for feasibility, and multitask as much as possible (e.g. reply to an e-mail while downloading a video as required by a previous one).
The general answer is ASAP, even if I'm loaded to my ears, since the sender doesn't know it. ▲ Collapse
| | | | Michael Harris
Germany
Local time: 21:45
Member (2006)
German to English
Interlangue wrote:
As soon as I read them. Sometimes, just to acknowledge receipt, sometimes with a detailed answer.
| | |
|
|
|
wonita (X)
China
Local time: 15:45
Either immediately, or never.
| | | | | Me too, I do the same... | Nov 22, 2010 |
Interlangue wrote:
As soon as I read them. Sometimes, just to acknowledge receipt, sometimes with a detailed answer.
| | | | Robert Forstag
United States
Local time: 15:45
Spanish to English
+ ...
| Almost always, immediately, but... | Nov 22, 2010 |
...if the communication in question is either one of those mass mailings that have gone out to dozens or hundreds of other translators, or involves the offer of a laughable rate, then possibly not at all, for I do not consider such messages legitimately "work-related."
[Edited at 2010-11-22 13:57 GMT]
| | | |
Interlangue wrote:
As soon as I read them. Sometimes, just to acknowledge receipt, sometimes with a detailed answer.
| | |
|
|
|
John Cutler
Spain
Local time: 21:45
Spanish to English
+ ...
I generally answer immediately. It's amazing how much good will it creates.
| | | | Theo Bernards (X)
France
Local time: 21:45
English to Dutch
+ ...
| As said by many before me in this poll... | Nov 22, 2010 |
it depends on a multitude of reasons (or reasoning). I more or less dismiss all ridiculous assignments and if they come back asking for a reply I politely point out that my non-responsiveness should speak volumes but that I am more than happy to spell out that the time of slave labor lies well behind us and that they can come back to me if and when they can afford my rates. Western translator, western rates . I respond to serious... See more it depends on a multitude of reasons (or reasoning). I more or less dismiss all ridiculous assignments and if they come back asking for a reply I politely point out that my non-responsiveness should speak volumes but that I am more than happy to spell out that the time of slave labor lies well behind us and that they can come back to me if and when they can afford my rates. Western translator, western rates. I respond to serious queries usually very rapidly (read:immediately) upon reading them AND pondering the implications of a reply, because too hastily replied has caused sorrow in the past, something I really want to avoid going forward.
If it is an email about an awkward matter or an email that rubs me the wrong way  , which can happen, I politely acknowledge receipt and promise to answer within a day at most, or, if a reply is needed within a certain time frame.
More than occasionally I receive well-disguised spam and phishing attempts (the joys of hotmail) and I read them, laugh about the stupidity and the wording of these mails until I remember  that I once almost got suckered in for the Loteria Primitiva or so in Spain, apparently run by Nigerians, and summarily report them as phishing scam (not that hotmail does anything with such reports, but hey, it makes me feel good). ▲ Collapse
| | | |
if I'm there!
if i don't get to my email for some reason, for a couple of hours, I usually don't bother, assuming they have gotten someone else.
| | | | | Pages in topic: [1 2] > | To report site rules violations or get help, contact a site moderator: You can also contact site staff by submitting a support request » Poll: How quickly do you generally respond to work-related emails? (once you've read them) | CafeTran Espresso | You've never met a CAT tool this clever!
Translate faster & easier, using a sophisticated CAT tool built by a translator / developer.
Accept jobs from clients who use Trados, MemoQ, Wordfast & major CAT tools.
Download and start using CafeTran Espresso -- for free
Buy now! » |
| | Wordfast Pro | Translation Memory Software for Any Platform
Exclusive discount for ProZ.com users!
Save over 13% when purchasing Wordfast Pro through ProZ.com. Wordfast is the world's #1 provider of platform-independent Translation Memory software. Consistently ranked the most user-friendly and highest value
Buy now! » |
|
| | | | X Sign in to your ProZ.com account... | | | | | |
Login to reply/comment 
