Thunderbird: "save all attachments" greyed out Autor de la hebra: Erik Freitag
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Erik Freitag 
Alemania
Local time: 00:07
Miembro 2006
neerlandés al alemán
+ ...
Dear colleagues,
since a couple of days, Thunderbird (2.0.0.18, Win XP SP3) shows a strange behaviour: For no apparent reason, the "save all" option + the following two options for saving file attachments are greyed out, for no apparent reason. Hence, I have to save each attached file separately, which can be quite annoying if their number is large. In the meantime, I have found out that these options are still available via "File - attachments", but still...strange.
Do... See more Dear colleagues,
since a couple of days, Thunderbird (2.0.0.18, Win XP SP3) shows a strange behaviour: For no apparent reason, the "save all" option + the following two options for saving file attachments are greyed out, for no apparent reason. Hence, I have to save each attached file separately, which can be quite annoying if their number is large. In the meantime, I have found out that these options are still available via "File - attachments", but still...strange.
Does anybody have ideas about the reason for this behaviour, and what to do about it?
Kind regards,
Erik ▲ Collapse
| | | | | Same problem here ... | Nov 27, 2008 |
Hi Erik,
I'm having the same problem (2.0.0.18 / Win XP SP2). My "system administrator" says it looks like there's a bug in Thunderbird.
| | | | André Charbonnet (X)
Grecia
Local time: 01:07
griego al francés
+ ...
If you click on a doc and highlight it, you can't save all the files at one time.
But if you don't click on a doc, but in the window with the attached docs, then it works...
Best regards
A. Charbonnet
| | | | Erik Freitag
Alemania
Local time: 00:07
Miembro 2006
neerlandés al alemán
+ ...
PERSONA QUE INICIÓ LA HEBRA | No, it doesn't | Nov 27, 2008 |
André Charbonnet wrote:
But if you don't click on a doc, but in the window with the attached docs, then it works...
No, it doesn't (although it used to until a couple of days ago). That's the problem.
Kind regards,
Erik
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| No, it doesn't ... | Nov 27, 2008 |
André Charbonnet wrote:
If you click on a doc and highlight it, you can't save all the files at one time.
But if you don't click on a doc, but in the window with the attached docs, then it works...
Best regards
A. Charbonnet
Pretty sure it's a bug.
| | | | Textklick
Local time: 23:07
alemán al inglés
+ ...
In Memoriam | No probs here | Nov 27, 2008 |
I have exactly the same setup as Little Balu and mine is working fine. I ran my AVG bug sweeper yesterday and it didn't find anything.
Clicking on File/attachments/save all/ works fine.
Chris
| | | | | I've noticed the exact same behaviour... | Nov 27, 2008 |
My guess is that a file remains selected even if it's not shown to be so. A quick workaround is to enlarge the attachment panel (by dragging its border upwards) and then right click further away from the files. Weird, I know, but I guess the resizing operation somehow unblocks the selection (and the change doesn't hold so it's not like I have to resize it back down).
I find this additional click faster than going all the way up to the File/Attachments/Save All option.
| | | | | Doesn't work ... | Nov 27, 2008 |
Rossana Triaca wrote:
A quick workaround is to enlarge the attachment panel (by dragging its border upwards) and then right click further away from the files.
Tried that this morning, and it doesn't work ...
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Nicolas Coyer (X)
Colombia
Local time: 17:07
español al francés
+ ...
Another workaround I am using now is to open the message in a separate window by double-clicking it (I am really allergic to the menu option procedure, it seems ). Then, the "Save all" option becomes available again.
My configuration is also XP SP3, Thunderbird build 2.0.0.18.
[Modifié le 2008-11-27 20:03 GMT]
| | | | Natalie
Polonia
Local time: 00:07
Miembro 2002
inglés al ruso
+ ...
Moderador de este foro LOCALIZADOR DEL SITIO
Hi everybody,
I have been looking for the solution of the same problem and found this old thread.
Do NOT select one of the multiple documents. Simply right click at an empty space near the attachments. You should then get the "Save All, Detach All, and Delete All" again.
Natalia
| | | | Erik Freitag
Alemania
Local time: 00:07
Miembro 2006
neerlandés al alemán
+ ...
PERSONA QUE INICIÓ LA HEBRA
Natalie wrote:
Hi everybody,
I have been looking for the solution of the same problem and found this old thread.
Do NOT select one of the multiple documents. Simply right click at an empty space near the attachments. You should then get the "Save All, Detach All, and Delete All" again.
Natalia
Dear Natalie,
that's what André and Rossana proposed in this very thread, but as you can see from the respones in this same thread, it doesn't work for everybody.
| | | | | Happening again Dec. 2009 - your fix still good | Dec 10, 2009 |
Nicolas Coyer wrote: Another workaround I am using now is to open the message in a separate window by double-clicking it (I am really allergic to the menu option procedure, it seems ). Then, the "Save all" option becomes available again. My configuration is also XP SP3, Thunderbird build 2.0.0.18. [Modifié le 2008-11-27 20:03 GMT]
I have this happening and just wanted to add a note that your method works perfectly. Thanks! (Win 7 64-bit, Tbird 2.0.0.23 (20090812))
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| What I've found | Apr 16, 2010 |
Click on the mail in question to open as a separate window
Now click in an empty space at the bottom as described above, you should see the Save All option
It doesnt work if you do it from the main Thunderbird window
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